| Becoming a entry-level computer technician isn't a | | | | about setting file permission on servers, basic |
| very difficult task. Most companies use these | | | | troubleshooting of windows errors and be able to |
| people to help with basic tasks through a help line. | | | | show what you know. |
| An office person has a computer problem and | | | | Internet - Work with and learn the corporate |
| calls the help desk to get assistance. As an | | | | email systems like Exchange server and it's |
| entry-level technician, it is your job to listen to the | | | | Outlook client. Study up on how the internet |
| problem and use your research skills to help them | | | | works so you will be better informed when a |
| fix their problem. Knowing where to find the | | | | client can't access a webpage or their email is |
| answers to the problem or having great search | | | | down. |
| skills will help you to go far in the computer tech | | | | There is just a ton of information to know, so it |
| field. | | | | might be a better idea to specialize in one or two |
| There is practically no way one person can know | | | | areas. You could take a course to pass the A+ |
| everything this is to no about computers because | | | | certification, go for the Network+ certification or |
| things are changing every day and its just very | | | | you could choose to specialize in one of |
| difficult to keep up with everything. What you do | | | | Microsoft's many courses that are more |
| need to know is the basics of computers, | | | | pinpointed to one subject. |
| networking, windows and the internet before you | | | | No matter what area you choose to specialize in, |
| start looking for a computer technician job. | | | | a computer technician position requires a person |
| Things to know: | | | | with a lot of patience. Not only are you dealing |
| Computer Hardware - Learn about motherboards, | | | | with the problem at hand, but you also have to |
| processors, memory, hard drives, video cards and | | | | tend with a person/client that needs their pc back |
| monitors. | | | | as soon as possible. This can be the most |
| Networking - Look into wireless networks, file & | | | | challenging part as you need to focus on the issue |
| print sharing, network drives, file permissions, | | | | and try to keep the client happy. |
| cabling, network cards, routers, firewalls, ip | | | | If you can learn technology fairly easy, have a |
| configurations and commands. | | | | great attitude and you are willing to work hard, |
| Windows Operating Systems - You will need to | | | | then there is no reason why you can't go out and |
| be familiar with Windows XP, Vista and 7, as well | | | | get a computer technician job. |
| as the Windows server operating systems. Learn | | | | |